At Active Med Supplies, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal data we gather from individuals who visit our website or interact with us through other means. By accessing our website or providing your personal information to us, you consent to the terms of this Privacy Policy.
Information We Collect:
- Personal Information: We may collect personal information, such as your name, email address, phone number, and billing/shipping address when you place an order, request information, or communicate with us through our website, email, or other means.
- Payment Information: When you make a purchase, we collect payment information, such as your credit card details or other payment method information. Please note that we do not store credit card information on our servers. All payment transactions are securely processed by our trusted payment service providers.
- Log Data: When you visit our website, our servers automatically record certain information, such as your IP address, browser type, referring/exit pages, and the dates/times of your visit. We may also collect information about your usage of our website through cookies and similar tracking technologies. This information is used to analyse trends, administer the site, track users’ movements around the site, and gather demographic information.
How We Use Your Information:
- To Process Orders: We use your personal information to process and fulfill your orders, including shipping the products to your designated address, sending order confirmations, and providing customer support related to your purchase.
- To Improve Our Services: We may use the information we collect to enhance our website, products, and services. This may include analyzing usage patterns, identifying popular products, and tailoring our offerings to better meet customer preferences.
- To Communicate with You: We may use your contact information to communicate with you about your orders, respond to your inquiries, provide customer support, and send you relevant updates and promotional information about our products and services. You can opt out of receiving marketing communications at any time.
- To Ensure Security: We employ various security measures to protect the personal information we collect. This includes using encryption technologies, regularly monitoring our systems, and restricting access to your information to authorized personnel only
Information Sharing and Disclosure:
- Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and IT support providers. These service providers are contractually bound to protect the confidentiality and security of your personal information.
- Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests from public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information.
Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights:
You have certain rights regarding your personal information, including the right to access, correct, update, or delete your data. If you would like to exercise any of these rights or have any questions about our privacy practices, please contact us using the information provided at the end of this policy.
Updates to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. We will post the revised version on our website and indicate the date of the revisions.
